Privacy Policy

1. Introduction

Magenta Creation (operated by Magenta NX) is a B2B manufacturer of imitation jewellery based in Mumbai, India. This Privacy Policy explains how we collect, use, and safeguard information provided by our business clients, website visitors, and partners.

By accessing our website or engaging in business with us, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following information in the course of our business operations:

• Business Contact Information
  Name, company/shop name, phone number, email address, and business address.
• Business & Tax Details
  GSTIN, PAN, and other details required for invoicing and compliance.
• Order & Transaction Information
  Product details, quantities, pricing, billing/shipping details, and payment references.
• Communication Data
  Information shared via email, WhatsApp, phone calls, or website inquiry forms.
• Technical Data
  IP address, browser type, and device data collected via cookies for analytics.

3. How We Use Your Information

We use your information strictly for business purposes, including:

• Processing B2B orders and generating GST-compliant invoices
• Responding to inquiries and providing quotations
• Managing client relationships and communication
• Coordinating manufacturing, dispatch, and delivery
• Complying with applicable laws including GST regulations
• Improving our website, product offerings, and services

We do not sell, rent, or share your data for third-party marketing purposes.

4. Data Sharing

We may share your data only when necessary:

• Logistics Partners – for order delivery
• Payment Providers – for secure transaction processing
• Legal Authorities – if required under law
• Accountants/Auditors – for compliance and financial reporting

All such sharing is limited and strictly for business operations.

5. Cookies

Our website uses cookies to enhance user experience:

• Essential Cookies – required for website functionality
• Analytics Cookies – to understand visitor behavior and improve performance

You can disable cookies in your browser settings if preferred.

6. Data Retention

We retain your data:

• As long as our business relationship is active
• As required under Indian laws (minimum 6 years for GST and financial records)

7. Your Rights

You have the right to:

• Request access to your data
• Request correction of incorrect details
• Request deletion (subject to legal obligations)
• Opt out of non-essential communications

To request this, contact us at:
magentacreation9@gmail.com

8. Business Policy (Orders, Returns & Refunds)

As a B2B manufacturer, we follow a strict business policy:

• ❌ No return or refund policy for orders once confirmed and processed
• ✅ Exception:
  In case of manufacturing defects only, we may offer:
  • Replacement OR
  • Refund (case-to-case basis after discussion)

👉 All such cases are handled only after proper verification and communication.

9. Contact Us

For any privacy-related queries or concerns, you may contact:

Magenta Creation (Magenta NX)
📍 Mumbai, India
📧 magentacreation9@gmail.com
📞 +91 98197 32496 / +91 98335 10072